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Job Description for Concierge Sani Resort – Kassándra Greece

Concierge
Department


Front Office Dept.

Division


Rooms Division

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Job Brief

Ref: SR/CO020

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Sani Resort is a world class holiday destination including five multiple-awarded 5* hotels and a private marina each one with its own unique character. Sani Resort is one of the most popular and luxurious yet intimate resorts in the Mediterranean awarded by guests and leading travel organizations for its excellent hospitality, variety of culinary choices and flawless guest service. A career at Sani Resort means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together sharing our passion for creating a unique holiday experience for our guests.

Working at Sani Resort means you are communicative, smiley, team player and eager to develop within the Tourism & Hospitality Industry!

Check our open position and apply now:

Concierge (Ref: SR/CO020)

Job Information:

Resort: Sani Resort | www.sani-resort.com

Location: Halkidiki, Greece

Contract: Full Time

Position Ref Code: SR/CO020

Your main accountabilities

  • Welcome guests and assist them on their requests in a polite manner
  • Focus on great guests’ experience and exceptional customer service
  • Respond to complaints and find appropriate and personalized solutions in a timely manner
  • Be aware of the resort’s premises and the wider area as to provide information/suggestions about
  • activities and local features such as transportation, dining, nightlife and excursions
  • Arrange events, excursions, transportation upon request

Your main qualifications/skills

  • Proven experience within a 5* luxury environment
  • Fluency in English. Good command of a second language (Russian, German, French)
  • Degree/Diploma in Hospitality/Tourism would be a plus
  • Strong interpersonal, communication and problem-solving skills
  • Ability to work well under pressure in a fast-paced environment
  • Detail-oriented, organized and willing to meet and exceed guests’ expectations

What we offer

  • General hospitality & departmental trainings
  • Single or shared accommodation, Full board meals
  • Free daily transportation to work
  • Career development opportunities in one of the world’s top awarded and developing companies

If this looks like the right job for you, send your CV and join our growing team!

We are an equal opportunities employer. All applications will be considered as confidential.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR). Learn more about the protection of your personal data on our Job Applicants Privacy Notice pag

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