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Senior Principal Customer Support Project Manager (m/f/d) Austria, job Senior Principal Customer Support Project Manager (m/f/d) Austria, Senior Principal Customer Support Project Manager (m/f/d) Austria jobs, vacancies Senior Principal Customer Support Project Manager (m/f/d) Austria

Senior Principal Customer Support Project Manager (m/f/d) Austria

Full time NXP Semiconductors in HR, Recruitment, Administration, HR Consulting Email Job
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Job Description for Senior Principal Customer Support Project Manager (m/f/d) Austria

NXP Semiconductors N.V. enables secure connections for a smarter world, advancing solutions that make lives easier, better, and safer. As the world leader in secure connectivity solutions for embedded applications, NXP is driving innovation in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has approximately 30,000 employees in more than 30 countries and posted revenue of $9.41 billion in 2018.

Responsibilities
  • Manage technical customers support activity at worldwide level. This includes different regions
  • Establish management customer relationship within the scope of the support program
  • Develop close relationship with the worldwide technical support network
  • Ensure successful customer project design-in.
  • Ensure the readiness of the product support package. Among others, this includes application notes, reference designs and software packages.
  • Plan the transfer the technical development knowledge on new products / concepts to regional support teams.
  • Manage product customer training program
  • Contribute to next generation product with customer feedback.
  • Feedback market information and competitor data into the organization

Profile

  • Bachelor or Master Degree in Software or Electrical Engineering.
  • At least 5 years of experience in customer support program management or similar
  • Team management experience
  • Budget and resource management experience
  • Experience in embedded software development
  • Experience with Secure platform such as Smartcards
  • Experience with Smartcard infrastructure
  • Structured and analytical working method
  • Excellent communication skills
  • Focused on solutions
  • Fluent English
  • French is highly desirable

NXP offers competitive compensation. Due to Austrian law we are obliged to state the minimum gross salary according to legal regulations and for this role this amounts to EUR 75.000 gross. Depending on experience and education higher remuneration is possible. Moreover, we provide attractive benefits to our employees.

Please note that this position is a proactive search, as we are permanently looking for talented people in this area to support our growth. If you are interested in this domain at NXP, we would encourage you to apply, and our hiring team will be glad to contact you.

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