Delta’s Onboard Services Logistics team oversees the planning, distribution, and delivery of all product used in the passenger cabin. The role of the demand planner is to provide key information to Delta’s product and sourcing teams and manage all logistical activities from suppliers to the regional distributon centers:

• Communicate operational requirements and costs early in the development and sourcing process. The requirements include: decision of introduction method (soft, hard, or hybrid cutover), launch and replenishment forecast, needed supplier and safety capacity. Cost assessment includes projecting total life costs based on source country and cost to deliver to the end location including product price, duties, inventory levels, transport, expected write-offs, etc.

• Create and lead cross-organizational product launch and sunset plans.

• Finalize the supply network design and setup inventory locations, levels, global routing, modes of transport, re-order frequencies, and order minimums.

• Monitor and adjust inventory parameters to account for operational realities and changes in the business as needed. This will include at times re-forecasting, root cause analysis, process changes, and resolving performance issues with suppliers and other service providers.

• Train suppliers on Delta’s replenishment methods and tools.

• Lead improvement projects across the supply chain to reduce lead-times, order pattern variability, and waste.

• Practice safety-conscious behaviors in all operational processes and procedures.

• At least 3 year in a materials, inventory, or demand planning role. 5 years are required if no degree.

• Excellent data analytical skills—able to pull together and combine data from disparate sources to analyze and summarize into recommendations and actions.

• High proficiency in Excel and other database query or reporting tools is required.

• 1 year experience in leading cross-organization launch planning and execution or organizational improvement project. Formal project management in other domains also applies.

• Excellent communication skill including presentations, training, and cross-organization problem resolution.

• 5-15% domestic and international travel is required.

• Must be performing satisfactorily in current position.