The Commercial Support Specialist is providing regular support EMEA RM Commercial Team and related functions by being the single point of contact when input on Reinforcing Materials is needed to provide continuity with Customer interface for commercial issues.

• Calculate monthly prices for contracted and spot customers as per quidance recieved from Product Manager.
• Create new customer accounts in CRM system and ensure the proper set-up in coordination with the different departments (record and monitor VAT ID, payment terms, credit limit, incoterms, etc.).
• Ensure that all sample requests are fulfilled in a timely fashion, maintain a record of sample requests and outcome.
• Participate in distributor review meetings and be responsible for conversion of new leads by distributor.
• Be the initial point of contact for customer/prospect enquiries. Filter these enquiries re-directing to Commercial team, distributor or responding directly as appropriate.
• Be a channel for statements and requests relating to regulatory approvals. Follow-up on various customers and distributors requests (literature, samples, etc), directly or in cooperation with the department concerned.
• Monitor and keep up to date the contract data base for Reinforcement EMEA contracted customers.

• Strong organizational and prioritizing skills – ability to balance multiple priorities and to work urgently toward achieving desired results.
• Autonomous and resourceful self-motivated requiring minimal supervision.
• Customer focus, excellent communication and interpersonal skills.
• Computer literate, good knowledge of Excel is necessary.
• Experience in a multinational company preferred.
• Fluent English and French.
• University degree or can be a student who can work full time.

Cabot Corporation is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

We strive to be the most innovative, respected and responsible leader in our markets — delivering performance that makes a difference. As a market leader we collaborate with customers to find innovative solutions that will help them advance their own products for a wide range of industries, from transportation and infrastructure to environment and consumer goods. Our customers worldwide trust our solutions to help them address their needs and accelerate innovation in key applications — creating value and delivering an advantage over the competition. To learn more about Cabot products and applications please click here.

Our culture is based on four core values: respect, integrity, responsibility and excellence in everything we do. We understand and value the power of diversity and collaboration. We strive to create an environment that is conducive to the spirit of entrepreneurship, innovation and accountability, and empowers every team member to take responsibility for the execution of our strategy. We support and encourage our people to share ideas and explore ways to do things differently. Our passion for excellence and commitment to creating value and business success creates a culture in which everyone can contribute. We are known as one of the global leaders in safety, health and environmental performance and we continuously invest in sustainability, motivated in large part by the commitment and drive of our colleagues around the world. Read more about Cabot responsibility here.

Our global network consists of over 40 manufacturing facilities throughout North America, South America, EMEA, and APAC regions. Learn more about Cabot Latvia here.